Key Responsibilities:

• Member Management: Process new employee memberships, manage database renewals, and handle all billing and payment reconciliation using the facility management software.

• Scheduling & Bookings: Maintain the facility schedule, booking appointments for trainers, classes, and specialized equipment, and managing room reservations.

• Documentation: Maintain accurate records of facility usage, incident reports, and membership statistics for management review.

• Front Desk Support: Provide professional and courteous administrative support at the reception desk, directing inquiries to appropriate fitness staff.

• Inventory: Monitor and order office supplies, cleaning materials, and retail items (e.g., towels, water bottles) for the center.

• Educational Background: High School Graduate or equivalent is required. A degree or vocational certificate in Office Administration, Hospitality, or Sports Management is preferred.

• Experience: 1-2 years of experience in an administrative, front-desk, or customer service role, preferably in a gym, wellness center, or hospitality environment.

• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel) and capable of quickly learning and operating facility management software (e.g., gym membership systems).

• Soft Skills: Strong interpersonal communication, high attention to detail for handling financial data, and a positive, helpful demeanor.

• Work Setup Readiness: Must work on-site in the Taguig Corporate Fitness Center office to directly handle member interactions, physical forms, and scheduling logistics.