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E-Commerce Operations Associate

Central Heavenly Corporation
Taguig City, Philippines Retail full-time ₱28,000 - ₱42,000 per month
Posted 4 months ago

Job Description

The E-Commerce Operations Associate is responsible for the day-to-day administrative and technical execution of Central Heavenly Corporation’s online retail sales, supporting our marketplace listings and direct-to-consumer website. This role focuses on product data integrity, order processing coordination, and performance monitoring to ensure a smooth and efficient online customer experience.

Key Responsibilities:

  • Product Listing Management: Accurately upload, update, and manage product information (SKUs, pricing, inventory levels, descriptions, images) across all e-commerce platforms (e.g., Shopify, Lazada, Shopee).

  • Order Fulfillment Coordination: Monitor the order management system (OMS) and coordinate closely with the warehouse and logistics teams to ensure prompt and accurate order picking, packing, and dispatch.

  • Inventory Synchronization: Ensure real-time synchronization of inventory between physical stock and online listings to prevent overselling or stock-outs.

  • Platform Maintenance: Perform routine checks to ensure all website features, payment gateways, and third-party integrations are functioning correctly.

  • Reporting: Generate daily and weekly reports on sales performance, inventory turnover, and fulfillment efficiency for the E-commerce Manager.

Job Requirements

Central Heavenly Corporation welcomes all qualified applicants and is fully committed to providing reasonable workplace accommodations to PWD applicants.
  • Educational Background: Bachelor's Degree in Marketing, Business Administration, Information Technology, or a related field.

  • Experience: 1-3 years of experience in e-commerce operations, digital marketing support, or retail inventory management. Direct experience with major regional marketplaces is a significant plus.

  • Technical Proficiency: Mandatory experience using an E-commerce Platform (e.g., Shopify, WooCommerce) and proficiency in Microsoft Excel for large data set management. Experience with OMS/WMS is beneficial.

  • Soft Skills: Exceptional attention to detail, strong numerical accuracy, and the ability to work systematically under tight deadlines required by online sales.

  • Work Setup Readiness: Must possess strong computer and self-management skills for the hybrid setup. Must be available to come to the Taguig office for team coordination and warehouse systems support.

Required Skills

E-Commerce Platform Management
Inventory Synchronization
Data Entry & Accuracy
Attention To Detail
Excel
Order Management System
Coordination