Key Responsibilities:

• Tenant Communication: Manage and log incoming tenant inquiries, complaints, and maintenance requests via phone and email, ensuring accurate recording and timely follow-up.

• Work Order Processing: Create, track, and close out maintenance work orders, coordinating schedules between tenants and the facilities management team.

• Documentation & Filing: Maintain physical and electronic files for all leases, vendor contracts, financial records, and regulatory permits, ensuring all documents are current and secure.

• Accounts Support: Assist in preparing invoices, tracking rent payments, and reconciling petty cash for the property office.

• General Administration: Handle typical office duties, including scheduling meetings, ordering supplies, and preparing correspondence for the Property Manager.

• Educational Background: At least a High School Graduate or equivalent is required. A college degree in Office Administration, Property Management, or a related field is a plus.

• Experience: 1-2 years of experience in office administration, clerical support, or a property management setting.

• Technical Proficiency: Proficient in Microsoft Office Suite (Word and Excel) and capable of quickly learning property management software (e.g., Yardi, AppFolio) and ticketing systems.

• Soft Skills: Superior organizational ability, high attention to detail, strong data entry accuracy, and a customer-focused attitude for tenant interactions.

• Work Setup Readiness: Must work on-site at the Taguig property office to manage physical documentation, receive tenant visits, and utilize dedicated systems.